YouEye’s Agile Research Platform automates in-person interviews for the collection of insights. Learn how customers feel about your digital products.
Receive automated reports on customer satisfaction, confusion, frustration, and more. Measure reactions to marketing campaigns, mobile app interactions, brand positioning, funnels, and any digital experience.
By leveraging our Automated Interview Technology and on-demand demographic panels, customer experiences are quickly analyzed by our analytics engine. This means that a traditional research process of several weeks or months can be shrunk to several days or hours.
When qualitative insights and research are introduced into an agile environment, product and features are released twice as fast. According to Human Factors International, when targeted feedback and insights are available to each iteration of a product, fewer iterations are needed to provide the customer what is needed.
YouEye streamlines research by engaging with customers through the devices they already use daily to browse, shop, post, and be entertained. We capture real funnels, real interactions, and real users in the real world. Transcriptions are provided with every recording.
Customers react while their device records the experience: screen, camera, and mic are captured. Fully approved by Apple, Google, and Amazon mobile stores.
Customers participant from the comfort of home, office, or favorite coffee shop. The natural setting enables genuine experiences.
Customer behaviors are identified, then quantified. How many customers misunderstand your promotional offering? Which demographics react to specific product offerings? What percentage of customers hesitate in your checkout funnel? These questions can be answered and measured.
Seeing is believing. Supporting behavior metrics are video reference reels. Each reel includes specific segments of participants’ experience captured in video at the moment of their measured behavior. See for yourself a collection of customer reactions, their facial expressions, interactions, and experience.
Customer suggested ideas, concepts, and feedback is also identified. Recurring suggestions are captured and provided to customers with metrics around what portions of the panel offered the suggestions. Crowdsource your next great promotion, product, or concept from your customers.
See and share it all in one place. Each YouEye research project is summarized in an online report and delivered through our secure enterprise portal. Review each qualitative metric, every participant interview, professional analysis, and collaborate with your organization over insights.
Tap into a panel of 1,000,000+ participants to conduct customer research. Panelists are mobilized on-demand through YouEye’s online sample platform.
Understanding customer experiences across devices and form factors is key in a competitive market. YouEye is the first to offer true experience capture with full app store approval for both tablet and smartphone.
Integrate YouEye technology in mobile apps with our SDK. Record both iOS and Android devices.
See and measure what customers do when they use devices. Capture true experiences in true environments.